Have You Been Poorly Treated By The NHS?

Poor Treatment from The NHS?

The Francis Enquiry released in Feb 2013 painted a damning picture of the NHS. No fewer than 290 recommendations were made in the report. The lack of standards exposed during the investigation has inevitably led to accusations of negligence and claims of poor care by NHS patients.


No matter whether you’re treated in the private or public sector, everyone has a right to a reasonable standard of care. In some cases, this hasn’t happened. Fortunately, if you feel that you were poorly treated, there is something you can do about it – you can make a claim for compensation. The claims procedure can be complicated but with the help of an expert personal injury solicitor, you can get what you’re owed.


You could be due compensation.


When negligence or lack of care resulting from NHS treatment leads to a complaint, there is a body there to deal with it. It’s the job of the National Health Service Litigation Authority (NHSLA) to investigate all compensation claims from NHS patients.

Initially, you should contact the NHS facility where you were treated for information regarding the official complaints procedure. It’s important to start this procedure as soon as possible as, in most cases, complaints must be lodged within 12 months of the incident. This deadline may be extended in cases where there are mitigating circumstances, such as a period of grieving due to bereavement.

If you’re unhappy with the outcome, or with how your complaint is handled, then you have the option to escalate your case to the Parliamentary and Health Service Ombudsmen.

For the best outcome, get some expert help

There are organisations that can help you along the way, such as the Patient Advice and Liaison Services (PALS), the Independent Complaints Advocacy Service, the Citizens Advice Service and NHS Direct. However, to ensure the best chance of success for your claim, you should talk to a legal firm that has experience in dealing with similar cases. Here at Personal Injury Solicitor, there is a team of medical negligence solicitors who are specialists in dealing with claims against the NHS and will make sure you get the best legal advice and help you take your claim to a successful conclusion - so you receive the compensation you’re due.

Complete one of our online forms. Alternatively, send an email to info@personalinjurysolicitor.com or freephone 0800 998 1990.

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